Documentation

Zoom

Connect Zoom to your embeddable for video conferencing integration.

Overview

Zoom integration allows your embeddable widgets to connect with Zoom for video conferencing capabilities. This integration enables your widgets to create and reschedule Zoom meetings directly from your embeddable interface.

Adding the App

Prerequisites

  • An active Zoom account
  • Admin or user permissions to install apps in your Zoom account
  • An active embeddable account

Step-by-Step Setup

  1. Access Integration Settings

    • Go to your embeddable editor
    • Click the Integrations button in the top right corner

  2. Find Zoom Integration

    • Search for "Zoom" in the search bar
    • Or find it under the Video category

  3. Authorize the Integration

    • Click the Authorize button
    • A new window will open with Zoom's OAuth authorization page
    • Log in to your Zoom account if prompted
    • Review the permissions requested by the app
    • Click Allow to grant permissions

  4. Complete Setup

    • After successful authorization, you'll be redirected back to your embeddable
    • The Zoom integration will now appear in your integrations list
    • Your integration is ready to use!

Troubleshooting Setup Issues

If you encounter issues during setup:

  • Authorization window doesn't open: Check if pop-up blockers are enabled and allow pop-ups for your embeddable domain
  • Login fails: Ensure you're using the correct Zoom account credentials
  • Permission denied: Contact your Zoom administrator to ensure you have permission to install apps
  • Integration not appearing: Refresh your embeddable page and check the integrations list again

Usage

Features Available

The Zoom integration provides the following capabilities for the AI agent to use:

  • Create Meetings: Create new Zoom meetings directly from your embeddable widgets
  • Reschedule Meetings: Modify existing Zoom meeting times and details
  • Meeting Management: Access meeting information including join URLs and settings

Prerequisites for Usage

  • Active Zoom account with meeting scheduling permissions
  • Stable internet connection
  • Compatible web browser

Removing the App

Complete Removal Process

To completely remove the Zoom integration from both your embeddable and Zoom account:

From Your Embeddable:

  1. Go to your embeddable editor
  2. Click the Integrations button in the top right corner
  3. Find the Zoom integration in your integrations list
  4. Click the Disconnect button
  5. Confirm the disconnection when prompted

From Your Zoom Account:

  1. Log in to your Zoom account
  2. Navigate to the Zoom App Marketplace
  3. Click Manage >> Added Apps
  4. Search for "Embeddable" or find the app in your installed apps list
  5. Select the Embeddable app
  6. Click Remove
  7. Confirm the removal when prompted

Implications of Removal

Data Handling After Removal:

  • All meeting data and history will remain in your Zoom account
  • No meeting recordings or chat history will be deleted
  • Your embeddable will lose access to Zoom features immediately
  • Previously scheduled meetings will continue to exist in Zoom but won't be accessible through your embeddable

Potential Impact:

  • Any embeddable widgets that depend on Zoom integration will stop working
  • You'll need to manually manage Zoom meetings through the Zoom web interface or app
  • If you reinstall the integration later, you'll need to re-authorize permissions

Specific Requirements

  • You must remove the app from both your embeddable and Zoom account for complete removal
  • Some data may remain cached for up to 24 hours after removal
  • Contact support if you need assistance with data deletion requests

Troubleshooting

Common Issues and Solutions

Adding the App

  • "App not found" error: Ensure you're searching for "Zoom" in the correct category
  • Authorization fails: Clear your browser cache and cookies, then try again
  • Permission errors: Verify you have admin rights or contact your Zoom administrator

Using the Integration

  • Meetings not appearing: Check your internet connection and refresh the page
  • Creating meetings fails: Verify your Zoom account has meeting scheduling permissions
  • Rescheduling fails: Ensure the meeting exists and you have permission to modify it
  • Feature not working: Ensure the integration is properly connected and authorized

General Issues

  • Slow performance: Check your internet connection speed
  • Browser compatibility: Use a supported browser (Chrome, Firefox, Safari, Edge)
  • Mobile issues: Some features may be limited on mobile devices

FAQ

Authorization Questions

Q: Do I need admin permissions to install this app? A: You need either admin permissions or user permissions with app installation rights in your Zoom account.

Q: Can I use this with a free Zoom account? A: Yes, the integration works with both free and paid Zoom accounts, though some features may be limited based on your Zoom plan.

Q: What permissions does the app request? A: The app requests permissions to read your profile, create meetings, and reschedule existing meetings.

Activation and Setup

Q: How long does the authorization process take? A: The authorization process typically takes less than 2 minutes to complete.

Q: Will I receive an activation email? A: No activation email is required. The integration is active immediately after successful authorization.

Q: Can I install this app on multiple Zoom accounts? A: Yes, you can install the integration on multiple Zoom accounts by repeating the setup process for each account.

Data and Privacy

Q: What data does the app access? A: The app only accesses meeting-related data and basic profile information necessary for functionality.

Q: Is my data secure? A: Yes, all data transmission is encrypted and follows Zoom's security standards.

Q: Can I revoke permissions later? A: Yes, you can revoke permissions at any time by removing the app from your Zoom account.

Contact Support

Support Information

  • Support Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
  • First Response SLA: Within 24 hours for standard requests, 4 hours for urgent issues
  • Support Channels:

Creating Support Cases

  1. Email Support: Send detailed information about your issue to https://embeddable.co/contact
  2. Live Chat: Use the chat widget on our website for immediate assistance
  3. Knowledge Base: Search our documentation for self-service solutions

What to Include in Support Requests

  • Description of the issue
  • Steps you've already tried
  • Screenshots or error messages (if applicable)
  • Your Zoom account email
  • Browser and device information

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